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Toluca Watch Co. One Year Warranty


Warranty Coverage


Toluca Watch Co. warranty obligations are limited to the terms set forth below: Toluca Watch Co warrants its hardware products against defects in materials and workmanship for a period of 1 YEAR from the date of original purchase or repair. If a defect exists, at its own option, Toluca Watch Co will (1) repair the product at no charge, using new or refurbished replacement parts, or (2) refund the purchase price of the product. A replacement product/part assumes the remaining warranty of the original product or 1 Year from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes the property of Toluca Watch Company.


This warranty applies to repair work performed by us only. Case, parts, crystals, winding and setting parts are not covered, nor are any electric parts. Water damage is also not covered in this warranty unless the timepiece is pressure certified by us. Keep in mind that water resistance is not a permanent condition, as the gaskets inside the watch are subject to deterioration over time.

The Limited Warranty does not apply to any non-Toluca Watch Co hardware products or any software, even if packaged or sold with Toluca Watch Co hardware. Non-Toluca Watch Co manufacturers, suppliers, or publishers may provide their own warranties. Toluca Watch Co and its Authorized Service Providers are not liable for any damage to or loss of any programs, data, or other information stored on any media, or any non-Toluca Watch Co product or part not covered by this warranty. Recovery of user data are not covered under this Limited Warranty. This warranty does not apply: (a) to damage caused by accident, abuse, misuse, misapplication, or non-Toluca Watch Co. products; (b) to damage caused by service (including upgrades and expansions) performed by anyone who is not an Toluca Watch Co. Authorized Service Provider; (c) to a product or a part that has been modified without the written permission of  Toluca Watch Co.; or (d) if any Toluca Watch Co. serial number has been removed or defaced.


When you contact Toluca Watch Co., you will be asked to furnish your name, address, telephone number, and proof of the original receipt containing a description of the work done, and the appropriate serial number(s). For any additional information or support, please call our office at (818) 559-5333.