Toluca Watch Co. One Year Warranty
Warranty Coverage
Toluca
Watch Co. warranty obligations are limited to the terms set forth
below: Toluca Watch Co warrants its hardware products against defects in
materials and workmanship for a period of 1 YEAR from the date of
original purchase or repair. If a defect exists, at its own option,
Toluca Watch Co will (1) repair the product at no charge, using new or
refurbished replacement parts, or (2) refund the purchase price of the
product. A replacement product/part assumes the remaining warranty of
the original product or 1 Year from the date of replacement or repair,
whichever provides longer coverage for you. When a product or part is
exchanged, any replacement item becomes your property and the replaced
item becomes the property of Toluca Watch Company.
EXCLUSIONS AND LIMITATIONS
This
warranty applies to repair work performed by us only. Case, parts,
crystals, winding and setting parts are not covered, nor are any
electric parts. Water damage is also not covered in this warranty unless the timepiece is pressure certified by us.
Keep in mind that water resistance is not a permanent condition, as the
gaskets inside the watch are subject to deterioration over time.
The
Limited Warranty does not apply to any non-Toluca Watch Co hardware
products or any software, even if packaged or sold with Toluca Watch Co
hardware. Non-Toluca Watch Co manufacturers, suppliers, or publishers
may provide their own warranties. Toluca Watch Co and its Authorized
Service Providers are not liable for any damage to or loss of any
programs, data, or other information stored on any media, or any
non-Toluca Watch Co product or part not covered by this warranty.
Recovery of user data are not covered under this Limited Warranty. This
warranty does not apply: (a) to damage caused by accident, abuse,
misuse, misapplication, or non-Toluca Watch Co. products; (b) to damage
caused by service (including upgrades and expansions) performed by
anyone who is not an Toluca Watch Co. Authorized Service Provider; (c)
to a product or a part that has been modified without the written
permission of Toluca Watch Co.; or (d) if any Toluca Watch Co. serial
number has been removed or defaced.
OBTAINING WARRANTY SERVICE
When
you contact Toluca Watch Co., you will be asked to furnish your name,
address, telephone number, and proof of the original receipt containing a
description of the work done, and the appropriate serial number(s). For any additional information or support, please call our office at (818) 559-5333.
